
Frequently Asked Questions
1. Where is Springcombe Sunset and what makes it special?
Springcombe Sunset is an exclusive coastal retreat perched above St Heliers Beach, only 15 minutes from Auckland’s CBD. Guests enjoy panoramic harbour views, sophisticated interiors, and complete privacy—perfect for extended escapes and special occasions.
2. How many guests can the residence host?
The property offers four spacious bedrooms and multiple living zones, comfortably accommodating up to seven guests. It’s ideal for families, couples travelling together, or small corporate off-sites seeking a refined, private setting.
3. What amenities are included?
Designer kitchen with premium appliances
Spa pool overlooking Waitematā Harbour
Multiple indoor–outdoor entertaining areas
Fibre WiFi and smart-home technology
Laundry facilities and secure garage parking
Luxury linens, toiletries, and welcome essentials
4. What are the booking requirements and minimum stay?
To preserve the tranquil experience we’re known for, a three-night minimum stay applies year-round. Longer bookings are encouraged, particularly for holidays or events. A 30% deposit secures your dates, with the balance due prior to arrival.
5. What time are check-in and check-out?
Check-in: From 3:00 PM
Check-out: By 11:00 AM
Early check-in or late check-out may be arranged—please enquire when booking.
6. Is Springcombe Sunset suitable for small events or professional shoots?
Yes. The home’s architecture and views make it a popular choice for intimate gatherings, corporate retreats, and lifestyle photoshoots. Prior approval and tailored rates apply—contact us to discuss your vision.
7. Are children or pets welcome?
Children are welcome, and the property’s generous indoor–outdoor flow makes it family-friendly. For pets, please enquire: small, well-behaved pets may be considered on a case-by-case basis.
8. What is your cancellation policy?
Cancellations made 30 days or more before arrival receive a full refund of the deposit. Within 30 days, refunds depend on re-booking the dates. We recommend travel insurance for peace of mind.
9. How do I get there and is parking available?
Springcombe Sunset is a 30-minute drive from Auckland International Airport and 15 minutes from the CBD. Secure garage parking and off-street spaces are provided for up to three vehicles.
10. How do I book?
Simply click “Book Now” on our website or email us directly for personalised assistance. We accept major credit cards and bank transfers, and can arrange tailored stays or concierge services upon request.